There's no contact centre. There's us.
Whatever you send, a demo request, a security questionnaire, an awkward question about pricing, reaches the team that builds Vern. You get a straight answer from someone who knows the product, usually the same working day.
One address. It gets to the right person.
No routing menu and no ticket portal, put the subject in the subject line and it lands with whoever should answer it.
Volumes, packages, term length, or whether we’re the wrong tool for you. We’d rather say so early than sell you something you resent by month three.
Send the document in whatever format your process uses. Someone who knows the architecture completes it, not a boilerplate pack with the awkward rows left blank.
Or simply reply to any review email. A clause scored oddly, a contract that won’t parse, a playbook position that needs changing, support and playbook edits are in every package, never billed as change requests.
Access, export or erasure, from you, or from someone whose details appear in a contract you sent us. Handled within statutory time, and we confirm in writing what we did.
Same address. Say which one it is in the subject line and it goes straight to the person who can answer.
If we miss one, say so in the reply. It goes to someone who can actually fix it, not into a queue.
Registered office is on the invoice and available on request. Post is not the fast way to reach us.
No slides. A contract like yours, our tool, thirty minutes.
We use an anonymised contract typical of your sector, so there's nothing for you to send and nothing to get approved first.
That's it. We bring a contract typical of your work, so nothing has to leave your business for the demo to be useful.
Four or five positions, argued out with you on the call, then your contract scored against them while you watch. That is the product.
Volume, seats, the surfaces you'd use and the credit rates, priced as one package, something you can take to whoever signs it off.
Or skip the form and just email us.
Tell us roughly how many contracts a month and what keeps landing in your inbox. That's enough to start.