Master services agreement
Fifteen clauses to check before you sign
Limitation of liability
Is the cap proportionate to the contract value?
Indemnification
Who indemnifies whom, and is it mutual?
Payment terms
Thirty days is standard in most industries.
Termination rights
Can both parties terminate, and on what notice?
Auto-renewal
Does it renew, and what is the opt-out window?
Intellectual property
Who owns what is created, and is your pre-existing IP protected?
Confidentiality
Mutual obligations, with a definition you can work to.
Data protection
Is GDPR referenced, and is there a DPA?
Force majeure
Does it cover pandemics, cyber attacks and supply chain failure?
Restrictive covenants
Check the scope, geography and duration.
Governing law and jurisdiction
Which law applies, and which courts hear a dispute.
Assignment
Can they transfer the contract without your consent?
Warranties and representations
Are the warranties realistic and achievable?
Dispute resolution
Is there a mediation step before proceedings?
Entire agreement
Anything agreed in negotiation has to be in the document.